Twitter accounts sell private videos without the owners’ consent for P300 to P500, even as high as P1,000.“You tend to think more bodies equals more safety,” Portnoy said. Musk has also cut contractors, while the company looks to high-tech automation for its moderation needs, Twitter’s current head of Trust and Safety, Ella Irwin, told Reuters. Twitter’s policy defines this content as “imagery and videos, referred to as child pornography, but also written solicitations and other material that promotes child sexual exploitation.”Īccording to people familiar with the situation and the internal records, the layoffs, firings and resignations have cut the number of engineers at Twitter by more than half, including myriad employees and leaders in the company who worked on trust and safety features and improvements to the existing platform. Moderation of this content usually relies on a combination of automated detection systems and specialized internal teams and external contractors to identify child abuse content and remove it.
A second child was later added to the lawsuit, which is currently before the Ninth Circuit Court of Appeals. Twitter was sued in 2021 by a child sex abuse victim and their mother who alleged the company did not take action swiftly enough when alerted to a video of the child circulating on the platform. Some advertisers left Twitter earlier this year after ads were found to have appeared alongside problematic content. “We’ve always felt that there should have been more reports coming out of Twitter, no matter how you cut it, and just given the sheer number of users that are there,” he said.Ĭhild sexual exploitation content has remained a problem for Twitter, though most major social media platforms continue to deal with it in some form or another. In 2021, Twitter reported 86,666 instances of CSAM detected on its platform, a number Portnoy said could be higher. The company’s transparency reports, which detail things like legal requests and account takedowns, showed that the company removed more than 1 million accounts in 2021 for violations of its child sexual exploitation content rules. That technology cannot detect newly created material, however. In 2013, the company said it would introduce PhotoDNA technology to prevent the posting of child sexual abuse material (CSAM) already present in a known CSAM database. Twitter’s imperfect efforts fighting child sexual exploitation content were well documented. The employee spoke on the condition of anonymity out of fear of retaliation for discussing the company.
One former Twitter employee who worked on child safety said that they know of a “handful” of people at the company still working on the issue but that most or all of the product managers and engineers who were on the team are no longer there. The total includes more than 100 people who Musk has authorized to work at Twitter but who work at his other companies, Tesla, SpaceX and The Boring Co., along with assorted investors and advisers. While the personnel count is still shifting at Twitter, internal records obtained by NBC News and CNBC indicate that as of early December, approximately 25 employees held titles related to “Trust and Safety” out of roughly a total of 1,600 employees still at the company. Meanwhile, Twitter’s resources to fight child sexual exploitation content online (and what is sometimes called child pornography or child sexual abuse materials) are thin, following layoffs, mass-firings and resignations from the company.
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